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General conditions of sale applicable to all orders placed on our sites

 

Article 1: Introduction

These general conditions of sale apply exclusively between the company Easy Partenaire and any person who makes a purchase via the site sextoysunivers.com. These General Conditions of Sale may be subject to modifications. The customer acknowledges having read these General Conditions when placing the order.

Article 2 - Prices and Promotions

2.1 - The prices of our products are indicated in euros all taxes included, excluding handling and shipping costs. (See shipping / times and costs).

2.2 - EASY PARTENAIRE reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of order entry.

2.3 - The products remain the property of EASY PARTENAIRE until full payment of the EASY PARTENAIRE price.

2.4 - The products and services sold on sextoysunivers.com are reserved for individuals.

2.5 - The sextoysunivers.com promo codes cannot be combined with other promotions or with other discount codes.

Article 3 - Order

Contractual information is presented in French for the French or French-speaking market and in other languages ​​depending on the relevant market. EASY PARTENAIRE reserves the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order. In the event that a product is unavailable after placing your order, we will inform you by email. In the event of unavailability, we undertake within 5 working days from the validation of the order either to deliver the ordered product to you or to offer you a similar product at a similar price or to reimburse you for it.

Article 4 - Confirmation of the order

EASY PARTENAIRE confirms the acceptance of an order on the sites sextoysunivers.com, sextoysunivers.pt, sextoysunivers.de, sextoysunivers.es, sextoysunivers.it, sextoysunivers.co.uk by email, SMS or other electronic means of communication. The sale will not be concluded until the order has been confirmed.

EASY PARTENAIRE reserves the right to not confirm an order for any reason whatsoever, relating in particular to the supply of products, a problem concerning the order received (eg: illegible document), an abnormal order or a foreseeable problem. concerning the delivery to be made. EASY PARTENAIRE will inform the customer by any means.

Any new order can only be made after regular payment by the customer of the sums due in respect of his previous orders.

Article 5 - Deliveries

Delivery in mainland France, Peninsular Spain, Germany, Italy and Portugal is free for any order from 59 euros, delivered in a discreet package without any mention of sextoysunivers.com or of our products. For the United Kingdom, delivery prices are indicated in the order summary on sextoysunivers.co.uk. For any destination, only the company name of our head office and our contact details appear in the name of the sender on the package.

Article 6 - Terms and delivery times

For mainland France, Peninsular Spain, Germany, Italy, Portugal and the United Kingdom we use the services of the Post Colissimo Monitoring with acknowledgment of receipt and Mondial Relais. We will email you the tracking number as soon as it is shipped. The shipping price, if applicable, will be notified when you create your basket. For international deliveries we use different suppliers depending on the destination of the order, whose price if applicable will also be notified when creating the basket.

It takes between 2-3 working days from Monday to Friday for deliveries in mainland France, and for international deliveries the deadlines will be set according to the destination of the order.

Article 7 - Stock available

The availability of the products is indicated on our site, nevertheless a possible shortage of the undetected stock even if improbable is possible, especially if you have chosen a means of payment with a longer treatment like the check or the bank transfer. In this case we will communicate it to you by email and will proceed to the immediate refund.

Article 8 - Receipt of the order

If your order arrives to you in bad condition, you must communicate to us in writing to make the corresponding complaint. If the parcel arrives in bad condition, it is imperative to mention it by applying reservations on the delivery slip. No complaints possible if these rules are not applied. When your is returned we will re-apply the shipping cost.

Article 9 - Satisfied or Refunded: The photos of the products are not contractual

You have the legal period of 14 days to return the product that does not suit you, subject to the following conditions:

• All merchandise must be returned intact in the original packaging without having been opened, with all of its complete contents (instructions, accessories, etc.) Any product whose packaging has been opened with the seal label torn or damaged, it will not be returned, exchanged or refunded except in the case of equipment malfunction.

• From your customer account you will need to request the return or exchange authorization number, explaining the reasons.

• The goods must be returned to our head office: Easy Partenaire, 14 avenue de l'Opéra 75001 Paris or to one of our warehouses in Europe, accompanied by a copy of the invoice.

• The refund will be made by check or Paypal if you have chosen this payment method when purchasing, and will be calculated on the purchase price of the product (s) excluding delivery costs

Article 10 - Means of payment

Online credit card payment

With the Paypal payment gateway for one-time payments:

With Paypal you can pay for all your purchases (in France and abroad) with your Visa, Mastercard, CB Nationale cards without having to open an account on Paypal.

Paypal is a secure online payment method, which allows you to pay by card without ever revealing your bank details over the internet. All your transactions are protected by SSL encryption code.

With Paypal you can buy today and pay after all your purchases in several installments (in France) with your Visa, Mastercard, CB Nationale cards.

Payment by bank transfer :

You have the possibility to pay for your purchases by bank transfer, the details of our RIB will be provided to you at the end of your order. Upon receipt of your transfer, your order will be sent. To speed up the processing of your order, as soon as you make your transfer, don't forget to let us know from your customer area.

Any order will be canceled if within 21 days if the transfer is not made.

Article 11 - Liability

The products offered comply with current European legislation and standards applicable in Europe. EASY PARTENAIRE cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered (for example in the event of a product being banned, etc.). It is your responsibility to check with local authorities the possibilities of importing or using the products or services you plan to order.

Article 12 - Data retention

EASY PARTENAIRE may, for all purposes of proof, keep and archive the customer's data in a confidential manner, for the period set by EASY PARTENAIRE and at most for the period of limitation of ordinary law for civil actions under article 2262 of the civil code. .

Article 13 - Intellectual property

By connecting to the website created by EASY PARTENAIRE, which holds all the intellectual property rights relating thereto, the customer is prohibited from copying or downloading all or part of its content, except with prior authorization and express of EASY PARTENAIRE. EASY PARTENAIRE is the owner of the EASY PARTENAIRE trademark registered at the INPI under No. 08/3572645.

Article 14: External links

The sextoysunivers.com site may contain hypertext links to other Sites.

EASY PARTENAIRE does not make any commitment concerning any other site to which you can access from our sites. EASY PARTENAIRE is in no way responsible for the content, operation, services offered and access to these sites.

Article 15 - applicable law - disputes

This agreement is subject to French law. The language of this contract is French. In the event of a dispute with professionals and / or traders, the courts of Paris - 75000 (France) will be competent. In the event of a dispute, the French courts will have sole jurisdiction.

Annex 1

Article L211-4 of the Consumer Code

The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. "

Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this ordinance apply to contracts concluded after its entry into force.

Article L211-5 of the Consumer Code

To be in conformity with the contract, the good must:

1 ° - Be suitable for the use usually expected of a similar good and, where applicable: correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or of model have the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling

2 ° - Or have the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this ordinance apply to contracts concluded after its entry into force.

Article L211-12 of the Consumer Code

The action resulting from the lack of conformity lapses two years after delivery of the goods.

Note: Ordinance 2005-136 2005-02-17 art. 5: The provisions of this ordinance apply to contracts concluded after its entry into force.

Article 1641 Civil Code

The seller is bound by the guarantee for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer has not acquired it, or has not acquired it. would have given a lower price, if he had known them.

Article 1648 paragraph 1 Civil Code

The action resulting from latent defects must be brought by the purchaser within two years from the discovery of the defect.

EASY PARTENAIRE

75001 Paris

FRANCE

RCS Paris: 504 317 918 000 10